Experience
Experience & skills
Final-year adult student nurse at the University of South Wales, qualifying in 2027. I bring two years as a 999 Emergency Medical Dispatcher with the Welsh Ambulance Service, and nearly three years as a bank Healthcare Assistant in acute cardiac, pre-operative and outpatient settings at the University Hospital of Wales.
Healthcare & nursing
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Sep 2024 – present
Student Nurse (Adult), BSc Nursing
University of South Wales · Cardiff · Full-time
- Final-year student, due to qualify and join the NMC register in 2027.
- Practice learning across respiratory, spinal surgery, the coronary care unit, day surgery, theatres and community nursing. Next placement: West 1, University Hospital Llandough.
- Final-year modules cover advanced therapeutic interventions, nurse education and practice supervision, and becoming a proficient practitioner.
- Selected as one of six students for the Taith-funded nursing exchange to Mbale, Uganda (January 2027).
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Jan 2024 – present
Healthcare Assistant (Bank)
Cardiff and Vale University Health Board · University Hospital of Wales, Cardiff · Part-time
- Coronary Care Unit: supporting registered nurses with acutely unwell cardiac patients. That includes accurate vital signs and NEWS2, 12-lead ECGs, personal care, fluid balance charts and prompt escalation of concerns.
- Pre-operative Assessment: pre-op checks, including observations, height, weight and BMI, ECGs and MRSA screening, and helping patients feel prepared and reassured before surgery.
- ENT Outpatients: preparing clinic rooms and equipment, chaperoning during examinations and procedures, supporting patient flow, and following infection prevention and decontamination procedures.
- Main Outpatients: welcoming patients, recording baseline observations, chaperoning, and keeping busy multi-specialty clinics running to time.
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Nov 2023 – Nov 2025
Emergency Medical Dispatcher (999)
Welsh Ambulance Services NHS Trust · Wales · Full-time
- Handled 999 calls using structured triage protocols, gathering critical information quickly and calmly to prioritise the ambulance response.
- Gave pre-arrival instructions to callers in high-pressure situations, with a constant focus on patient safety.
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Nov 2023 – Feb 2024
NHS 111 Call Handler
Welsh Ambulance Services NHS Trust · Cwmbrân
- Assessed callers' needs and directed them to the most appropriate NHS service.
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Jul 2023 – Oct 2023
Patient Transporter
HATS Group · Cardiff · Contract
- Non-urgent patient transport service, moving patients safely and comfortably to and from appointments.
What my assessors say
Anonymised feedback from each of my six placements.
Earlier experience
Customer-facing roles where I built the communication and composure I now use every day in healthcare.
- Customer Service Sales Specialist, Domestic & General · Apr 2023
- Delivery Driver, DPD UK · Apr 2023 – Jul 2023
- Customer Service Sales Specialist, Virgin Atlantic · Jun 2022 – Jan 2023
- Cabin Crew, Wizz Air · Jan 2022 – Jun 2022
Skills
Clinical
Professional
Other
Skills marked "training" are being developed through university clinical skills sessions and practice under supervision, within the scope of a student nurse.