Experience

Experience & skills

Final-year adult student nurse at the University of South Wales, qualifying in 2027. I bring two years as a 999 Emergency Medical Dispatcher with the Welsh Ambulance Service, and nearly three years as a bank Healthcare Assistant in acute cardiac, pre-operative and outpatient settings at the University Hospital of Wales.

Healthcare & nursing

  1. Sep 2024 – present

    Student Nurse (Adult), BSc Nursing

    University of South Wales · Cardiff · Full-time

    • Final-year student, due to qualify and join the NMC register in 2027.
    • Practice learning across respiratory, spinal surgery, the coronary care unit, day surgery, theatres and community nursing. Next placement: West 1, University Hospital Llandough.
    • Final-year modules cover advanced therapeutic interventions, nurse education and practice supervision, and becoming a proficient practitioner.
    • Selected as one of six students for the Taith-funded nursing exchange to Mbale, Uganda (January 2027).
  2. Jan 2024 – present

    Healthcare Assistant (Bank)

    Cardiff and Vale University Health Board · University Hospital of Wales, Cardiff · Part-time

    • Coronary Care Unit: supporting registered nurses with acutely unwell cardiac patients. That includes accurate vital signs and NEWS2, 12-lead ECGs, personal care, fluid balance charts and prompt escalation of concerns.
    • Pre-operative Assessment: pre-op checks, including observations, height, weight and BMI, ECGs and MRSA screening, and helping patients feel prepared and reassured before surgery.
    • ENT Outpatients: preparing clinic rooms and equipment, chaperoning during examinations and procedures, supporting patient flow, and following infection prevention and decontamination procedures.
    • Main Outpatients: welcoming patients, recording baseline observations, chaperoning, and keeping busy multi-specialty clinics running to time.
  3. Nov 2023 – Nov 2025

    Emergency Medical Dispatcher (999)

    Welsh Ambulance Services NHS Trust · Wales · Full-time

    • Handled 999 calls using structured triage protocols, gathering critical information quickly and calmly to prioritise the ambulance response.
    • Gave pre-arrival instructions to callers in high-pressure situations, with a constant focus on patient safety.
  4. Nov 2023 – Feb 2024

    NHS 111 Call Handler

    Welsh Ambulance Services NHS Trust · Cwmbrân

    • Assessed callers' needs and directed them to the most appropriate NHS service.
  5. Jul 2023 – Oct 2023

    Patient Transporter

    HATS Group · Cardiff · Contract

    • Non-urgent patient transport service, moving patients safely and comfortably to and from appointments.

What my assessors say

Anonymised feedback from each of my six placements.

Read testimonials

Earlier experience

Customer-facing roles where I built the communication and composure I now use every day in healthcare.

  • Customer Service Sales Specialist, Domestic & General · Apr 2023
  • Delivery Driver, DPD UK · Apr 2023 – Jul 2023
  • Customer Service Sales Specialist, Virgin Atlantic · Jun 2022 – Jan 2023
  • Cabin Crew, Wizz Air · Jan 2022 – Jun 2022

Skills

Clinical

Vital signs and NEWS212-lead ECGFluid balance monitoringPre-operative assessment checksMRSA screeningChaperoningPersonal careInfection prevention and controlVenepuncture and cannulation (training)IV medication and blood transfusion (training)Chest auscultation (training)

Professional

Recognising and escalating deteriorationStructured triage (999 / 111)SBAR handoverPerson-centred, dignified careAccurate documentationWorking in the multidisciplinary teamTeaching and supporting learners

Other

Student voice and the RCNDigital health: built Timetable CreatorCalm under pressureAdapting quickly to new teams (bank working)

Skills marked "training" are being developed through university clinical skills sessions and practice under supervision, within the scope of a student nurse.